Long term Benefits of Business Facilitation

After 18 months of the conclusion of DNA (business  strategy correction workshops), the General Manager who took substantial interest in the growth of the company (Gatiman Auto Pvt. Ltd., Indore} commented that, after the DNA program (which took about more than 20 half day sessions spread across 18 months) people have started or understood the importance of taking ownership. 

Compliance to supply schedule increased significantly and is consistently above 95% as against 75% previously. Before the DNA program only 40% compliance was reported by the customer, but now in the year 2014, the OEM customer is thinking of making Gatiman the single source supplier. By implications of single source supplier are many not just the economic benefits; it also means that the OEM customer has unwavering faith and trust in the supplier. The Gatiman has made its competition irrelevant by winning the status of single source supplier. 

Another important achievement due to the DNA program is that the company has begun to focus on developing specialty product  of its own. The product development has reached design stage in September 2014.

On the organisation and people front, the top team has begun to care for the business. Previously the top team was not integrated and were working in departmental silos. Now there are six members who work together for the business. Recently, one decision was taken to stop using "big oven" in the painting section, instead a small oven was installed . This step is saving Rs. 3 lakhs per month (lesser consumption of power). The identification of the loss and decision to go for smaller oven wouldn't have happened unless the top team work with business orientation.   

The General Manager also confessed that, one of the full time director was reluctant to express his opinion and make decision. Now the same director is communicating assertively and takes bolder decisions. The company Gatiman Auto is in a better shape to take on new business. The value of business facilitation, DNA workshops and the strategy correctional activities are getting proved in longitudinal measures.